tkpk11 Terms and Conditions

tkpk11 is an online gaming platform operated for adult users in Bangladesh. By creating an account on this platform or accessing our services in any way, you fully agree to these terms and conditions. If you do not agree with any part of these Terms, please refrain from using our platform.

Our Privacy Policy and Responsible Gaming Policy are closely linked to these Terms. By using our services, you are also considered to have accepted those documents.

tkpk11 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will make reasonable efforts to notify users. However, if you continue to use the platform after any changes, that will be treated as your agreement to the updated terms. We therefore recommend revisiting this page regularly.

These terms and conditions have been prepared in Bengali, and the Bengali interpretation shall be considered final. In the event of any conflict between a translation or summary and the original Bengali text, the original Bengali text shall prevail.

To open an account and use services on tkpk11, you must meet the following requirements:

• You must be 21 years of age or older.
• You must create the account in your own name.
• Each person may open only one account.
• You must provide accurate and truthful information at the time of registration.
• If any of your details change, you must inform us immediately.

tkpk11 carries out a verification process to confirm the identity of its users. At any time, particularly before large financial transactions or when withdrawing winnings, we may request documents for identity verification. Transactions may be delayed until verification is complete. tkpk11 reserves the right to suspend or close an account if the required information is not provided.

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is not permitted. If you suspect unauthorized access to your account, notify us immediately via our 24/7 live chat. You are responsible for all activity carried out on your account.

The following methods are accepted for depositing funds on tkpk11:

• bKash
• Nagad
• Rocket
• Bank Transfer

The minimum deposit amount for each method is ৳300. Deposited funds may only be used for gaming purposes. It is entirely your responsibility to ensure that the funds you deposit come from a legitimate source.

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals will be sent using the same method that was used for the deposit. If any bonus is attached to your account, the relevant wagering requirements must be met before a withdrawal can be made.

Withdrawals may be temporarily suspended if identity verification has not been completed or if an investigation is ongoing on the account. tkpk11 reserves the right to hold or cancel any withdrawal if fraud or irregularity is suspected.

All transactions on tkpk11 are conducted in Bangladeshi Taka (BDT / ৳). For transactions involving foreign currency, the applicable exchange rate and any related conversion fees are the user's responsibility. tkpk11 bears no liability in this regard.

tkpk11 offers a welcome bonus for new users — a 200% bonus on the first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
• Deposit ৳16,000 → Bonus ৳15,000 → Total balance ৳31,000

To withdraw this bonus after receiving it, a wagering requirement of 20 times the total bonus amount must be met. For example: a ৳2,000 bonus requires a total of ৳40,000 in bets.

• The welcome bonus can only be received once per account.
• If the wagering requirement is not met within the specified time after receiving the bonus, the bonus will be cancelled.
• Bonus funds cannot be withdrawn directly; only funds earned after meeting the wagering requirements are eligible for withdrawal.
• tkpk11 reserves the right to cancel or modify any bonus at any time.
• If evidence of bonus abuse is found, the account may be suspended.
• Specific terms and conditions apply to other promotions and offers.

The tkpk11 VIP program has four tiers. Each tier comes with various benefits including weekly cashback:

• Bronze: Weekly cashback of up to 0.3%
• Silver: Weekly cashback of up to 0.6%
• Gold: Weekly cashback of up to 0.9%
• Platinum: Weekly cashback of up to 1.2%

Moving up from one tier to the next depends on your gaming activity. tkpk11 reserves the right to change VIP terms and conditions.

Each game available on tkpk11 has its own rules. You are advised to read the relevant game rules carefully before playing. If a game result is affected by a technical error, that round may be considered void and the bet will be refunded.

tkpk11 is not responsible for any losses caused by software errors, network disruptions, or third-party technical issues. tkpk11 reserves the right to modify or remove any game at any time.

The following activities are strictly prohibited on tkpk11:

• Creating multiple accounts or operating an account on behalf of another person.
• Conducting artificial or coordinated gaming activity for the purpose of gaining bonus benefits.
• Depositing funds from illegal or unauthorized sources, or money laundering.
• Hacking, manipulation, or interference with the platform's security systems.
• Using another user's information or committing identity fraud.
• Exploiting bugs or errors in game software.
• Attempting to influence other users in violation of the terms of service.

If any of the above activities are proven, the relevant account will be closed immediately and any outstanding winnings may be forfeited.

tkpk11 collects, stores, and uses users' personal information solely for the purposes of providing services, managing accounts, verifying identity, and ensuring security. We use SSL encryption technology to keep your information secure.

Personal information is not shared with third parties, except where required by law or with partners necessary for service delivery. For more details, please read our Privacy Policy.

tkpk11 treats responsible gaming as its highest priority. We believe gaming is for entertainment — not addiction. We therefore have several protective measures in place for users:

• The ability to set personal deposit limits.
• A self-exclusion option to temporarily close your account.
• Access to gaming history and spending information.
• 24/7 live chat for support and guidance.

If you notice any signs of gaming addiction or encounter any problems, contact us immediately. Visit our Responsible Gaming page for more details.

tkpk11 reserves the right to temporarily or permanently suspend or close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud, money laundering, or criminal activity.
• Providing false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.

Users may also request account closure at any time — in that case, please contact us via live chat.

tkpk11 provides its services on an "as is" basis. tkpk11 bears no liability in the following cases:

• Losses caused by technical errors or server disruptions.
• Issues occurring during a game due to internet connection loss.
• Problems with the user's own device or software.
• Failure of third-party service providers.
• Unforeseen circumstances or force majeure events.

In no circumstances will tkpk11's maximum liability exceed the actual balance in your account.

tkpk11 reserves the right to temporarily suspend or modify services for maintenance, upgrades, or any other reason. We will try to give as much advance notice as possible in such situations, though this may not always be possible in urgent technical circumstances.

tkpk11 reserves the right to add or remove any game, promotion, or feature. tkpk11 is not liable for any losses arising from such changes.

If you have any questions or complaints regarding these Terms, please first contact us via our 24/7 live chat or by email at [email protected]. We take all complaints seriously and will work to resolve them as quickly as possible.

If a resolution cannot be reached through discussion, both parties will follow a mediation process to settle the dispute. tkpk11 is committed to resolving disputes through a fair and transparent process.

By creating an account or using services on tkpk11, you confirm that:

• You have read and understood these terms and conditions in full.
• You are 21 years of age or older.
• You are using this platform voluntarily and at your own responsibility.
• You agree to abide by all provisions of these terms and conditions.

To learn more, see our FAQ page, Privacy Policy and Responsible Gaming Policy.